Challenges

 Over the past several years of this client partnership, there have been several ups and downs that we’ve had to navigate together. The success of the ongoing relationship is rooted in being upfront about concerns and challenges as they arise. 

Guest experience is always the top priority. The hotel goes to great lengths to make the guest’s time at the property unique, throwing cocktail parties and marshmallow roasts to ensure guests feel welcome and have some unexpected fun. Navigating these types of pop up events and scheduling service around them isn’t always easy, but careful planning and open communication makes them a huge draw for the client.

Next, avoiding guest disturbances is always important. With both business travelers and vacationers frequenting the property, providing a peaceful, relaxing environment is paramount here. Guests are seeking a quiet getaway, not a wake-up call from landscaping equipment at sunrise. A related challenge is minimizing maintenance to reduce landscaping crews’ time on the property - to be as invisible as possible. Not an easy task, as all rooms face inward to the large central courtyard.

The final hurdle of note is getting efficient access, as this is a gated property within a much larger mixed-use development that includes multifamily housing, senior living, commercial office, and retail sections. With such a diverse mix of properties in the area, there are a multitude of people and vehicles constantly coming and going (vendors, delivery services, and guests).

Results

Despite those challenges, combined with a hectic environment near retail establishments, restaurants, and a senior living facility, we can surpass our client’s expectations. 

• Outdoor areas match the hotel’s retro stylings with thoughtful, local native plant choices.
• Strategic landscaping design produces outdoor spaces that wow guests but stay well within the owners’ budget.
• Many Texas native plants reduce environmental impact and minimize maintenance requirements.
• Decreased maintenance removes worries about guest disturbances and cuts down on gate traffic. 
• Outdoor areas get rave reviews for feeling as uniquely intimate as the hotel’s interior.
• Our Austin team keeps an updated calendar of hotel events, so crews don’t interfere with festivities.
• Limiting turf areas reduces the maintenance time needed to service the property and saves precious water resources daily. 
• Eco-friendly plant materials provide the bonus of longevity in the plant material onsite.
• Communal vibes are reverberating beyond travelers, with word-of-mouth attracting local residents to these inviting outdoor area events.
• Board meetings, family reunions, and weddings are right at home in these beautiful outdoor spaces designed to capture the ideal “Austin feel.”

Guests' Impressions of the Property:

“The courtyard was beautiful, and the live music and fire pits in the evening were magical.”

“Super cute resort that feels like an oasis in the middle of a city.”

“The grounds were frequently maintained and kept clean.”

Within Reach

Nothing makes us happier than a client telling us they feel like they received more value for their landscaping investment than they ever thought possible. This case study shows what is possible when the property owner’s vision connects with a landscaping partner that approaches that vision through the owner’s eyes, while also offering fresh perspectives that make the project a success. In this case, the success has created a mutually rewarding business relationship for both parties over the past several years and counting.

Do you have a commercial landscaping project with unique challenges you don’t want to tackle alone? Request a consultation today!